Privacy Notice

 

The Go Live Group are committed to ensuring that your privacy is protected.

 

We may collect your name and contact information including email address on this website so that we can understand your needs and provide you with a better service, including to respond to your messages.

 

We will always ask for your consent before adding you to our contact database. This consent will clearly explain that we may periodically send promotional emails about new business, services or other information which we think you may find interesting using the email address which you have provided. If you are subscribed to our mailing lists, you can unsubscribe at any time by following the instructions at the end of our email messages.  

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

You have rights relating to our storage and use of your personal data including:

– The right to be forgotten-where you can ask us to to delete all personal data relating to you
– The right to object- you can say no to certain data use such as profiling for marketing purposes.
– The right to rectification-you can ask us to have incomplete data completed.
– The right of access-you have the right to know what data is being processed and how.

 

You also have the right to raise a complaint with the ICO if you are unhappy with the way we have collected, stored or used your personal data.

 

We’ll only ever store your personal information for the time we need it eg: if you have asked us to send you information. If you unsubscribe, we will delete your information stored for this purpose.

 

If you ask us to contact you via the contact form on our site, we will contact you by email or phone. Please inform us of any changes to your contact information. If at any point, you prefer not to receive such calls or e-mails, please let us know.

 

 

 

Cookie Policy

 

A cookie is a small text file which is placed on your computer’s hard drive to help sites provide a better user experience and allow web applications to respond to you as an individual. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

 

If we ever use cookies, it will only be to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

As a rule, cookies are there to help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies if prompted by our site. Most web browsers automatically accept cookies, but should you wish to decline cookies on this site and others the most effective way to do this is to disable cookies in your browser.